Giving retired circus monkeys jobs
This product is wholly disappointing given its simplicity. All that you are buying is (basically) a basic wooden frame with a heavy duty grinder attached, and a giant screw to press the juice. My frustration with this product comes from the fact that it did not meet even my basic quality expectations. Let's look at these frustration:
1) The pre-drilled holes for pieces that need to be screwed together do not line up. Assembly means attaching the feet to the basic frame (which comes assembled) and a few other parts using supplied hardwear and pre-drilled holes. I turned every foot every possible way, for each hole, and only one of the feet matched one of the pre-drilled holes, leaving me to drill the rest. This is not difficult, mind you, but nonetheless completely unacceptable. They must not employ any quality control to their production process, and based on other reviewers also stating that they had to re-drill the holes, happy valley ranch has made no attempt to fix a known deficiency in their process. I was hoping that the prior reviewer got a bad apple and that mine would be a simple process, but it was not. This applied to pretty much every part that required assembly, including the grinder. Re-drilling the wholes to attach the grinder mean that I had to disassemble part of the pre-assembled frame because I didn't have a drill bit long enough to drill through the frame as well as the board that the grinder comes mounted to, and reassemble the frame, just to attach the grinder.
2) The pre-drilled holes are too large! For the holes that did line up, the threads on the screws barely bite into the wood, so when the screw has been sunk all the way, it spins freely without any of that satisfying "bite" that signifies a secure and firm connection.
3) They do not supply enough washers. The wood for the frame is a soft wood, and so the lag screws can easily bury into the wood. Washers should be supplied for every lag screw and shouldn't require one to dig through stock on hand to find appropriate washers.
The final product works fine, after 1 test, but only after I did the work that happy valley ranch should have done, and that I expected to be done. You have options with your money, and that money should support companies that place a premium on quality. These are very simple frames, making the lack of quality that much more unacceptable.
Reviewed by: Nathan Winslow from Portland, OR.